Retention
Intelligence
That Saves
Revenue.
Predict which customers are about to churn, quantify the revenue at risk, and get a prioritized action list so your team closes the gaps before it's too late.
See Exactly What
Each Plan Unlocks.
Switch plans below to explore the full feature set. No login required.
Free forever. Get your first churn predictions and revenue-at-risk view. 1 seat, 1 upload per month, up to 2,500 customers. No credit card required.
Customer-Level
Risk Scoring
Every account in your dataset receives a churn probability and a dollar-weighted revenue impact score. No averages. No aggregates. Individual account intelligence you can act on today.
- →P0 — P3 Priority TiersAccounts ranked from critical to low risk so your team knows exactly who to call first.
- →90-Day Revenue at RiskQuantified exposure per customer over the next quarter — not just a probability score.
- →Behavioral Signal DetectionDeclining order frequency, shrinking AOV, gaps in engagement — spotted automatically.
- →No Integrations RequiredUpload a CSV. Get scored results in minutes. No IT tickets, no API keys.
| Account | Tier | 90d Risk | Score | Signal |
|---|---|---|---|---|
| Meridian Labs | P0 | $42,000 | 94 | Freq Drop |
| Apex Partners | P0 | $38,500 | 91 | AOV Decline |
| Volta Systems | P1 | $27,200 | 78 | Gap Pattern |
| Crestline Co. | P1 | $19,800 | 73 | SKU Shift |
| Northgate Inc. | P2 | $11,400 | 54 | Stable |
Actionable
Worklist
Risk scores are useless without actions. Every at-risk customer comes with a recommended next step, offer, and reasoning — so your team can act immediately without digging through the data themselves.
- →Recommended Action per AccountSpecific, reasoned guidance: which offer to make, what channel to use, why this week.
- →Margin-Aware OffersRetention strategies calibrated to recover revenue without destroying profitability.
- →HubSpot, Shopify & CSV ExportPush your P0 / P1 list directly to HubSpot, sync at-risk customers to Shopify, or download as a CSV action sheet.
- →Reasoning TransparencySee exactly which signals drove each score — no black box, full explainability.
Offer 15% volume discount on Q3 renewal — order frequency dropped 60% over 8 weeks. High recovery probability if contacted this week.
Schedule QBR and present tailored product bundle — AOV declined 42% following competitor contact. Price sensitivity signal detected.
Re-engage with product usage review call — 34-day gap since last order, above 2.4× typical baseline for this segment.
Shopify &
HubSpot Sync
Don't let insight die in a spreadsheet. RET-AI connects directly to your Shopify store and HubSpot CRM so your at-risk customer lists flow straight into the tools your team already uses — no copy-paste, no manual exports.
- →Shopify Customer SyncPush P0 and P1 at-risk customers directly to Shopify as a tagged segment — ready for a discount flow, email campaign, or personal outreach.
- →HubSpot CRM PushSync your ranked recovery list to HubSpot contacts with churn score, revenue at risk, and recommended action pre-populated as properties.
- →One-Click Export to CSVEvery plan can download a clean, unbranded action sheet — no watermarks on Growth and above.
- →No Integration Required to StartUpload a CSV first. Connect Shopify or HubSpot when you're ready — integrations are additive, not required.
Structural
SKU Intelligence
Churn is often a product problem. RET-AI reveals the revenue concentration and fragility patterns across your SKU portfolio — so you know whether the issue is marketing, operations, pricing, or structural exposure.
- →Revenue Concentration MapVisualize which SKUs carry disproportionate revenue weight — and the risk that creates.
- →Product-Level Churn AmplificationIdentify which products are pulling customers toward the exit fastest.
- →Dependency IndexSee which customers are dangerously reliant on a single product line.
- →Portfolio Fragility ScoreA single composite index measuring how structurally exposed your revenue base is.
Revenue Saved
Simulator
Model recovery scenarios in real time. Adjust your retention rate assumptions and see exactly how much revenue you can protect — before you commit resources to a campaign.
- →Adjustable Recovery Rate SlidersDial in your P0, P1, and P2 recovery assumptions and watch projected revenue update instantly.
- →90-Day Forecast CurveVisualize how intervention shifts the revenue curve over time vs. doing nothing.
- →ROI ProjectionUnderstand the net return from your retention investment before spending a dollar.
Team Coverage
& My Book
For CS teams managing large books of business, RET-AI provides rep-level views, account assignment, and coverage metrics — so every at-risk account has an owner and nothing falls through the cracks.
- →Assign Reps to AccountsEach account in the worklist can be assigned to a specific rep with one click.
- →My Book ViewIndividual reps see only their own accounts — prioritized, scored, and ready to action.
- →Coverage Metrics for ManagersTrack which P0/P1 accounts have been contacted, by whom, and when.
- →Role-Based AccessManagers see everything. Reps see their book. Admins control it all.
Every Plan.
Every Feature.
Compare what's included at each tier. All plans include AI-powered churn prediction — higher tiers unlock deeper analytics and team tools.
| Feature | Starter | Growth | Scale | Teams |
|---|---|---|---|---|
| Core Intelligence | ||||
| 90-Day Revenue at RiskQuantified per account, full customer base | ✓ | ✓ | ✓ | ✓ |
| P0 – P3 Priority TiersAI-ranked churn probability per account | ✓ | ✓ | ✓ | ✓ |
| Actionable WorklistRecommended actions, offers, and reasoning per account | ✓ | ✓ | ✓ | ✓ |
| CSV Upload & ExportNo integrations needed to start | ✓ | ✓ | ✓ | ✓ |
| Uploads per month | 1 / mo | 30 / mo | Unlimited | Unlimited |
| Analytics & Visualisation | ||||
| Revenue Intelligence ChartsChurn exposure, tier distribution, top at-risk accounts | — | ✓ | ✓ | ✓ |
| Structural SKU IntelligencePortfolio fragility, concentration risk, churn amplification | — | ✓ | ✓ | ✓ |
| Revenue Saved SimulatorModel recovery scenarios with adjustable retention rates | — | — | ✓ | ✓ |
| 90-Day Forecast CurveRevenue trajectory with and without intervention | — | — | ✓ | ✓ |
| Team & Workflow | ||||
| HubSpot CRM SyncPush P0/P1 lists directly to CRM | — | ✓ | ✓ | ✓ |
| Shopify IntegrationSync at-risk customers directly to Shopify | — | ✓ | ✓ | ✓ |
| Team Coverage & My BookAssign reps, track coverage, role-based views | — | — | — | ✓ |
| Manager DashboardCoverage metrics, rep book values, unassigned alerts | — | — | — | ✓ |
| Seats includedTeams plan: $39/seat/mo, owner = 1 seat | 1 | 1 | 1 | Base + $39/seat |
Start Saving
Revenue Today.
Upload your customer data, get predictions in minutes, and take action before it's too late.
No credit card required · Upload CSV · Results in minutes